Terms and Conditions of Your Order/Cancellation Policies
Ticket Order Policies
NO REFUNDS OR EXCHANGES. ALL SALES FINAL. Green Savoree Mid-Ohio, LLC does not offer refunds or exchanges for any reason unless the wrong item as listed on your sales order was shipped and provided. Check your order for accuracy before confirming your purchase. Please inspect all tickets upon receipt, as any discrepancies must be reported immediately.
Green Savoree Mid-Ohio, LLC is not responsible for lost, stolen, misplaced or destroyed tickets. Tickets obtained from sources other than Green Savoree Mid-Ohio, LLC and it’s affiliates may be lost, stolen or counterfeit, and in such cases will not be honored. Tickets may not be resold. Resold tickets will become invalid for admission.
Race dates and times are subject to change without advance notice.
The Mid-Ohio School Order Policies
The Mid-Ohio School requires payment in full upon enrollment. Courses are filled on a first-come, first-served basis, contingent on a fully paid enrollment or redemption of a valid gift certificate. All courses are held RAIN or SHINE. The Mid-Ohio School reserves the right to cancel or reschedule any course date that has not reached a minimum capacity. Cancellation or rescheduling will occur no later than 10 days prior to the course date. In the event The Mid-Ohio School cancels or reschedules a course date, the $50 standard rescheduling fee will be waived. The Mid-Ohio School will make its best effort to work with the customer to reschedule for an upcoming date in the same year. If this is not possible, The Mid-Ohio School will issue at its discretion a refund or gift certificate to the customer.
CANCELLATIONS must be received in writing (e-mail, fax or letter) at least 31 days prior to the scheduled course date. Upon receipt of the written notification, The Mid-Ohio School will issue a refund – less a $50 administrative charge. Cancellations made between 30 to 15 days prior to the scheduled course date will be assessed a 50 percent penalty. Cancellations made 14 days or less prior to the scheduled course will receive no refund. RESCHEDULING a course within 14 days of the scheduled date will be subject to a $50 administrative charge. Rescheduling may occur to another course date for the same year only. Course reservations are not transferable to the following year. Corporate programs cannot be canceled. The above policies do not apply to gift certificates as separate conditions have been established.
NO SHOWS. If you do not show up for your scheduled course date, payments received will not be refunded. The Mid-Ohio School has no obligation to reschedule your course.
DEDUCTIBLE AND DAMAGE POLICY. Participants enrolling and attending a course, inclusive of the use/rental of a school car, are responsible for paying for all damages to the vehicle up to a maximum amount. For the Honda Teen and Adult Defensive Driving Programs, Advanced Defensive Driving and Fleet Training, the maximum limit is $1,500 per car used. For the Acura High Performance Course, the maximum limit is $3,500 per car used. For the Acura Advanced High Performance Course, Lapping Program, Competition Licensing, and Coaching Program (when applicable), the maximum limit is $6,750 per car used. The Corporate Program limit will be reflective of the curriculum conducted.
If the damages do no exceed the assigned limits listed above, the student will pay the lesser amount. The Mid-Ohio School will select the designated automotive repair facility. For participants using their own vehicles or race cars, a Damage to Participant Vehicle waiver must be signed.
MINORS. A parent or legal guardian MUST sign a registration and waiver form for any participant under 18 years of age. If the program is a racing program, a notarized waiver must be executed.
Performance Track Riding
This policy does not pertain to participants rescheduling events under the guidelines of the Frequent Rider Program (see below).
Cancellations may only be made (in writing-email, fax or letter) more than thirty days (30) before the scheduled event. A refund will be issued less a $25 administrative fee on the enrollment. Participant may resell their spot(s) to a qualified rider at a price equal to or less than originally paid at no additional charge. Written notification of such transfer must be sent to The Mid-Ohio School in writing (e-mail, fax or letter).
Events rescheduled between ten (10) days and six (6) days before an event will be assessed a $25 rescheduling fee. Events rescheduled between five (5) days and two (2) days before an event will be assessed a $50 rescheduling fee. Rescheduling will not be allowed within 48 hours of the event, and fees paid will not be refunded.
All riding sessions will be held RAIN or SHINE.
NO SHOWS. If you do not show up for your scheduled course date, payments received will not be refunded. The Mid-Ohio School has no obligation to reschedule or refund your course.
Frequent Rider Program for Rescheduling
This program rewards frequent riders in Performance Track Riding dates with rescheduling flexibility. Through May 14, a commitment to four (4) or more days (through enrolling in dates or purchasing of gift certificates) must be made to be eligible for Frequent Rider Program. Benefits are only good for the current riding season. Benefits are non-transferable and do not carry over into the next season even if gift certificates go unredeemed. KTM Race_Orange Fly and Ride enrollments do not count towards the Frequent Rider Program.
The request to reschedule must be made in writing by e-mailing email@example.com within 72 hours following the date being rescheduled. No phone calls will be accepted. The subject line of the e-mail should contain: 1) the word “Reschedule”, 2) the date being rescheduled, and 3) the original enrollment order #. The body of the e-mail should contain: 1) the preferred date to reschedule to if capacity is still available, 2) participant’s name, and 3) daytime phone number. Rescheduling on dates occurring outside of these benefits will be subject to the standard policy.
Gift Certificate Policies
NO REFUNDS OR EXCHANGES. ALL SALES FINAL. Unless otherwise noted on the gift certificate, gift certificate expires two years from date of issuance. Gift certificate is non-refundable and not redeemable for cash. It is only redeemable for the specific item or value as noted on it.
Merchandise Order Policies
NO REFUNDS OR EXCHANGES. ALL SALES FINAL. Please note that upon purchase, all sales are final. We recommend you carefully check your order for accuracy before confirming your purchase. Green Savoree Mid-Ohio, LLCd does not offer refunds or exchanges unless the wrong item as listed on your sales order was shipped and provided. Please inspect all merchandise upon receipt, as any discrepancies must be reported immediately.